The Bottom Line on Employee Engagement

The Bottom Line on Employee Engagement

As a leader, how severely do you think employee disengagement is impacting your bottom line? The Ivey Business Journal cites a study by New Century Financial Corporation, a U.S. specialty mortgage banking company, which “found that account executives in the wholesale...
“Single Loop” and “Double Loop” Thinking

“Single Loop” and “Double Loop” Thinking

One of the finest teachers in the area of metacognitive thinking was Dr. Chris Argyris, a prolific author and Professor Emeritus at Harvard Business School. His work on organizational learning was unparalleled; he did a great deal to shape my own thinking on this...
Respect and Value Others

Respect and Value Others

There is a oneness in humanity that I’m afraid is overlooked far too often. I am convinced that the root cause of so many of our interpersonal, generational, and interracial conflicts is that too many of us don’t realize that when we treat a person without dignity,...
Hubris and Humility Don’t Coexist!

Hubris and Humility Don’t Coexist!

Humility stops hubris in its tracks because humility knows that hubris does not bear the same identity as itself. I want to state at that much of what I am about to say may seem at first glance to be so obvious that it does not require this level of detailed...