A People First Certified Company

Mr. Jack Lannom

RE: People First Training

Dear Jack,

The Castle Group is very proud to be the first People First Certified company in the property services industry. I would like to thank you on behalf of the entire leadership team here at Castle. The energy that you and Art Bailey brought to the program and our company was infectious.

We now have over 90 People First Certified leaders that are teaching the People First principles to our 700 employees. We already notice the improved relations with our internal and external customers.

Please feel free to use the Castle Group as a reference if anyone else would like to take advantage of this proven People First philosophy. We look forward to our continued relationship with your company and wish you the best of luck.

Sincerely,

James Donnelly
President, Castle Management, Inc.