May 2016 - People First International

Emotional Intelligence: Your Management Game Changer

by [email protected] | May 31st, 2016 | Leadership

What is Emotional Intelligence? It is a specific human intelligence that relates to one’s self-awareness with regard to his or her emotional state and ability to maintain self-control over emotional highs and lows. Moreover, it is also characterized by adjusting one’s...

Honor Is Everything: Creating a Culture of Dignity and Respect

by [email protected] | May 24th, 2016 | Leadership

I am going to give you some aspects of your life to think about both on a personal and organizational level. Take the time to really think about and answer these questions. Some may reveal parts of your life that you haven’t thought about recently and you need to...

A True Leader: Growing From the Inside Out

by [email protected] | May 17th, 2016 | Leadership

In all the books I’ve read about leadership, perhaps the single most important word contained in those volumes is example. As the leader of an executive team, the one thing you want all your leaders to be is examples of emotional maturity. Again, let me repeat that...

From Ordinary to Extraordinary: Building Bridges with Clients

by [email protected] | May 10th, 2016 | Leadership

I will frankly admit that I can easily slide into many immature behaviors that may hinder my relationship with employees and clients. I still teach and practice Kung Fu. I have competed against tough opponents for decades. I am a fighter at heart. I know how to wait,...

First Things First: How Happy Employees Create Happy Customers

by [email protected] | May 3rd, 2016 | Leadership

I recently chatted with a man who works for Southwest Airlines, a company widely known for its positive culture and its dramatic success. The man’s face lit up as he described the things that Herb Kelleher, Southwest’s founder, had done to create a culture that...